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Shipping service :

ePacket Service is an international outbound service aiming to support the continuous growth of international trade and cross border e-Commerce. The service comes at a reasonable price, is fully-tracked and door-to-door delivery. ePacket is affordable way to ship small and light items, not exceeding 2 kilograms (except for the United Kingdom up to 5 kilograms) to 47 main countries.

International Postal Air Service offers customers an international outbound service at affordable price with a maximum weight of 30 kilograms (depending on the destination country). The service is suitable for those who do not need express delivery and require a variety of products packed within one package. The delivery process takes 5-25 business days depending on relevant mode used and covers 225 destination countries.

EMS World is an international postal express airmail service, for document and merchandise, with 24/7 track and trace features on all items. The service covers 95 countries worldwide (106 destinations). The maximum weight limit is 30 kilograms per package. The postage is collected in net amount (no additional fees such as fuel surcharge, VAT, etc.), and is calculated by actual gross weight only.

Estimated shipping times :

ePacket

Remark :

1. The delivery standard is excluded the posting date.

2. Alterations in the delivery period may occur depending on the customs formality process in the destination countries (if any).

International Postal Air

Remark :

1. The delivery standard is excluded the posting date.

2. Alterations in the delivery period may occur depending on the customs formality process in the destination countries (if any).

EMS

Remark :

1. The delivery standard is excluded the posting date.

2. Alterations in the delivery period may occur depending on the customs formality process in the destination countries (if any).

Buyers are responsible for any customs and import taxes that may apply.

We gladly accept exchange apparel only. To be eligible for an exchange, the apparel must be unused and undamaged. Customer is responsible for the shipping costs of exchange items.

Contact me within: 15 days of delivery
Ship items back within: 30 days of delivery

We cannot accept returns, but if you have any issues with your items, please don’t hesitate to contact us at thailandisch88@gmail.com. We’d love to hear from you and work together to resolve any concerns you may have.

You can cancel your order within 6 hours of placing it.  It will be refunded minus a payment gateway fee and operations of approximately 8%. please email us at thailandisch88@gmail.com with your order number and we can take care of it for you!

We may not be able to cancel your order upon request after this time or it has already been fulfilled.

To ensure that we send the correct and undamaged products with the correct address information, we record a video of every order’s packaging. We recommend that you also record a video when opening your package. If the product you receive is defective, damaged, or not what you ordered, we will only refund the product price. You must inspect the product and notify us within 7 days of receiving it by emailing thailandisch88@gmail.com and attaching your video.

Please note that we reserve the right to review the video and may deny a refund if we have reason to believe that the defect was not caused during packaging or delivery.